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SUMMER 2015

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  • Fastener
  • Fasteners
  • Washers
  • Industrial
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Distributor's Link Magazine Summer Issue 2015 / Vol 38 No3

14 THE DISTRIBUTOR’S

14 THE DISTRIBUTOR’S LINK Guy Avellon Guy Avellon has been in MRO and Fastener Distribution for over 30 years, in such positions Sales Engineer, Chief Engineer, Manager of Product Marketing, Product Engineering & Quality and Director of Quality & Engineering. He founded GT Technical Consultants where he performs failure analysis, lectures on fastener safety, works for law firms and designs/audits Quality systems. He is a member of SAE, is Vice Chairman of the ASTM F16 Fastener Committee, Chairman of the F16.01 Test Methods Committee and received the ASTM Award of Merit in 2005. Guy can be contacted at 847-477-5057, Email: ExpertBoltGuy@gmail.com or visit www.BoltFailure.com. WHAT DISTRIBUTORS NEED TO KNOW ABOUT TRAINING PROGRAMS There are several training programs available on the market that deal with different facets of product training for multi-product distributors: electrical connectors; hydraulic fittings and hoses; welding electrodes; chemicals and fasteners; threaded and non-threaded fasteners. These training methods involve everything from posters and charts to computer class learning methods and technical manuals. Some programs involve class room environments where employees can attend training sessions on site or off-site, taught by industry professionals. There are also fastener failure consultants who go on site to your customer to train their personnel as well as evaluate and solve any potential problem areas. The only problem is with picking the right training format and amount of information that is right for your situation. Inside Sales Inside sales personnel can run into problems with orders because the customer may not be communicating his needs correctly. That is, some customers use ‘industry’ names or common ‘work’ related names that are not always represented by the same category names used in the product catalog. So finding the part the customer needs may be difficult. For instance: measurements. Many times maintenance personnel may not measure a product correctly and relays the incorrect dimensions to the Purchasing Department. The following pictures illustrate the proper guidelines for measuring the length of threaded fastener products. The end or tip of a fastener is always at a standard location. However, a simple way to remember where to measure the head is to locate where the fastener touches the work surface or where the fastener is flush with the surface. CONTRIBUTOR ARTICLE Measuring The Length Of Threaded Fasteners CONTINUED ON PAGE 124

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