34 THE DISTRIBUTOR’S LINK Lorri Hunt Lorri Hunt is the president of Lorri Hunt & Associates, Inc. and has 14 years experience in implementing quality management systems in diverse businesses such as Honeywell, the Department of Energy, and small businesses. She is an active member of the U.S. Technical Advisory Group to ISO Technical Committee 176. She serves as the chair for the United States group responsible for developing consensus positions related to ISO 9001 and 9004. She also served as the international Deputy Task Group Leader to the amendment to ISO 9001:2008. Lorri is a frequent contributor to quality publications and journals and is a co-author to the Insiders’ Guide to ISO 9001:2008. She is also a frequent conference speaker. To contact Lorri call: 816-474-3996, email lorri.hunt@gmail.com or visit online at www.lorrihunt.com. ISO 9001:2015 KEYS TO UNDERSTANDING THE REVISION With the publication of the Draft International Standard (DIS) of the 2015 revision to ISO 9001, this is the first opportunity that more than 1 million world-wide users are getting their first look at what the revision will include. Many users will skip the introduction and head straight to the requirements in clause 4.0. Some of this may be because when we began reading as young children, we would move through the introduction pages of books and go immediately to the first chapter. We are also taught to read a book from cover-tocover and that we shouldn’t sneak a peek at the ending since the story might be ruined. In this case, however, I recommend that users of ISO 9001 should start with the introduction sections of the standard, skip all of the clauses, and read the annex. Reading these two sections of the standard first will provide the foundation for users to understand some of the significance of the changes in the standard. Annex A is to be treated as a normative reference, which means that the information in the annex is similar to a note that provides clarifying information. It can be used to help organizations implement the standard as well as a resource when demonstrating compliance to auditors when the standard is used to certify organizations. Here are some of the key changes that are clarified by reviewing Annex A in the DIS. Change: Structure Because the new structure of the standard is the most obvious change in the revision, it’s important to understand the rationale for the change in structure so that users can then move on to the more substantive changes. The structure of ISO 9001 is changing due to a decision by the ISO Technical Management Board to adopt a standardized format and common core text for use in all new and revised ISO management system standards. This is to promote greater ease of use for organizations that want to integrate the requirements of multiple management system standards such as ISO 9001, ISO 14001, or ISO 50001. This standardized format is referred to as Annex SL. Table 1 compares the high-level clause titles of Annex SL in the proposed ISO 9001:2015 to the clause titles in ISO 9001:2008. please turn to page 182
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