82 THE DISTRIBUTOR’S LINK RC FASTENERS & COMPONENTS INC. 24825 N. 16th Ave. #110, Phoenix, AZ 85085 TEL 623-516-1551 FAX 623-516-1552 EMAIL info@rcfastener.com WEB www.rcfastener.com RC FASTENERS & COMPONENTS – MAKING A DIFFERENCE Single Vendor Solution RC Fasteners & Components, Inc. was started in February 2002 in Phoenix, Arizona by Rick & Chris Johnson. They’re an ISO9001:2008 Accredited Stocking Supplier of Fasteners for ALL Industries. Their goal is to supply customers with standard, off-the-shelf fasteners, such as nuts, bolts, screws, etc., Electronic and Aerospace components, and custom, made-to-print fasteners, all from one company. This eliminates the need for additional vendors, which saves customers time and money. Exceeding Expectations Rick Johnson, Co-Founder explained their philosophy. He said, “In our company, every customer is a priority, no matter how big or small. We strive to always do more than is expected to help handle our customer’s needs. We don’t promise more than we can deliver, and we continually look for ways to improve quality and add value to products our customers purchase. We believe if we serve our customers with honesty, integrity, and go the extra mile, we’ll earn a customer for life.” Giving Back A couple of years ago, they moved to a larger facility in Phoenix, sitting across from a church. “Something happened,” Rick says, “and we were led to open a food bank in our new facility to help others less fortunate.” Today, RC Fasteners has 5 freezers and 2 cargo ship containers in their back lot that are air conditioned for THE RC FASTENERS FOOD BANK INITIATIVE food storage. Each day, they receive food donations from companies like Chipotle, Starbucks, and Carrabbas, to name a few. The Food Bank continues to grow, and the neighboring church members volunteer with packaging. Rick says, “We had the space to help out the church across the street but we didn’t expect it to have any impact on our business like it has. In fact, since we started, we continue to see random acts of compassion from our customers, our suppliers, and our neighbors, and business is doing so well. FOOD CONTAINERS READY TO BE DISTRIBUTED BUSINESS FOCUS ARTICLE CONTINUED ON PAGE 196
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