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Distributor's Link Magazine Spring Issue 2013 / VOL 36 / NO.2

34 THE DISTRIBUTOR’S

34 THE DISTRIBUTOR’S LINK Building washers and gaskets may seem like a fairly straight forward manufacturing operation, but truth be told Superior Washer’s emphasis on constant improvement and investment in new technologies and innovation is the key to producing quality washers, shims, and small stampings. Our Blue Chip customer base which is as varied as the types of washers that we manufacture, whether it is for the medical equipment industry, appliances, military, or automotive. Leader In The Field Since 1972, Superior Washer has focused on being consistently innovative in how we make our products, as well as how we sell them. It comes across in our ISOcertified work at our two modern manufacturing plants. Superior has over 100 high-speed power presses in New York and South Carolina. We have ultra-fast production lines that can fabricate long product runs with short lead times. Our focus on precision is also something we take real pride in: our rejection rate is one of the lowest in our industry. And we take pride in our strong record of manufacturing for tight tolerances. Company Goal Our goal of consistent innovation extends to our customer service and product ordering systems. We are focused on our customers, providing friendly and competent customer service to our loyal customer base. If you need it, we will get it to you, just ask. With one of the largest and most comprehensive inventory of washers and shims in the industry, we continually update our systems and website to make finding and ordering our products easy and fast. Since our beginning, consistent innovation has been our goal at Superior Washer, and it remains a key focus of the company and our people as we move into the future. Find out more about who we are, what we make, and how we continually improve our products, processes, and people by visiting our website. Digital communications has become commonplace in all walks of life, whether it is texting with friends and family, online shopping, or downloading digital music. Superior Washer & Gasket Corp. 170 Adams Avenue, Hauppauge, NY 11788 Tel: 631-273-8282 Fax: 631-273-8088 Email: swg@superiorwasher.com www.superiorwasher.com 40 YEARS OF CONSISTENT INNOVATION Therefore, it only makes sense that manufacturers continually adapt with the times. Being no strangers to adaptation over the years, Superior Washer is proud to introduce our new, user-friendly commercial website. Research Over 12 months of research, planning and implementation went into making our new website a convenient, powerful tool that lets our customers speed up the process of obtaining quotes for our washers and stampings. We are proud of this new online customer service tool that strengthens our goal of continually improving upon our strong service commitment to our valued customers. Navigation Not only is our website easy to navigate, but we’ve embedded our signature customer service into the new framework, so not only are we now faster than before, but our site maintains the face-to-face customer service respected by our customers. Likewise, we’ve made the process of finding standard and customized washers and stampings that much easier to use and that much quicker to provide serviceable information. Our online RFQ form is easy to fill out and send to us. Buy Washers Online With our Buy Online Now section, we give you instant access to a wide range of our ISO-certified standard washer packages for small immediate purchases. When we ship an order to your facility, you can track the progress online, simply by typing your tracking number into the online order tracking feature. The Future Moving forward we’ll be updating our website, improving its performance, and telling you more about the markets that we serve, such as the automotive, medical, aerospace, and consumer appliance industries. We’ll be providing you with information that you can use and that will give you more reasons to work with us to meet your washer and stamping needs.

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