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9 years ago

SUMMER 2014

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Distributor's Link Magazine Summer Issue 2014

102 THE DISTRIBUTOR’S

102 THE DISTRIBUTOR’S LINK Capital Bolt & Screw Company is the oldest fastener distributor in Mississippi. Founded in 1963 as a test operation, the Company has grown into one of the largest and most diverse privately held distributors in the south. The present ownership, Jerry Gibson and his son, Brian, took over the company in 1983. They serve the OEM marketplace with their staff that has an overall combined industry experience of over 350 years. Successful In Good Times And Bad They have seen many economic ups and downs in all these years, but through it all they have continued to grow and prosper. They have a solid financial footing and since they operate completely debt free, they are able to take market fluctuations in stride. Long Term Relationships One key to their success is the long term relationships that they have forged with their customers. They have a complete Quality Assurance program in place and they offer quality products with competitive pricing. As a locally owned company, they have a short decision chain and they can be very adaptable to their customers’ needs. They rightfully pride themselves on their proactive and responsive way of doing business. Service Is The Watchword They offer many customer driven service programs. Their dedication and knowledge ensures that the programs offered are properly managed. The Company’s efforts are concentrated in meeting the requirements of their current customer base as well Capital Bolt & Screw Company 125 Ridgeland Plaza, Ridgeland, MS 39157 Tel: 601-856-7385 Fax: 601-856-0949 Email: bgibson@capitalbolt.com www.capitalbolt.com CAPITAL BOLT - OLDEST AND BEST IN ’OLE MISS Left to Right: Jerry and Brian Gibson as developing and maintaining new business. These efforts include outside sales, engineering assistance, and maintaining a keen awareness of the ever changing needs of their customers. Specialized Value Added Services The company has established a number of distinct value added services to provide top-notch service to their customers. The extent of their in-depth knowledge and impressive services has enabled them to maintain an enviable degree of customer loyalty. These services include: • Bar Coding • Consigned Inventory Programs • Custom Packaging • Inventory Management Systems • Electronic Data Exchange • JIT Service • Material Kitting • MRP Data Sharing • Automated Poly Bagging Lots To Do With all this activity and all these customers depending on Capital Bolt to deliver world class service, they decided to implement a major upgrade from their Fastener specific legacy system. This was a task that was a little scary, since the system that they had was working very well. It was based on old technology, but since it worked so well, they hung on to it as long as they could. Finally, they decided to put in The Business Edge and they never looked back. please turn to page 174

THE DISTRIBUTOR’S LINK 103

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